This F.A.Q. is being compiled as we collect feedback from beta-testing clients. Please tell us about your experiences with this new Account Manager, and what instructions/information would be helpful here.

Using This Site

  • Uploading Attachments

    Depending on their purpose, there are several methods of attaching files.Clients: For the fastest & easiest experience, we highly recommend using our DropBox sharing option whenever possible....

  • Projects

     A project is an organized way to manage your tasks, invoicing, discussions and other details for multiple concurrent jobs...

  • Support Tickets

    Open a ticket: Log in to your account Click Support Click Open Ticket Fill out the form and be sure to include as much detail as you can* C...

  • Estimates vs Proposals

    An estimate is a quoted rate in hours/USD for specific tasks to be completed. A proposal can be provided for broad requests, conceptual projects, and those who need to explore options....